Front desk to back office
The AI admin workforce for outpatient clinics.
Insurance, prior auth, referrals, claims and every patient call, done inside your own systems.
Riverside Family Medicine, this morning
- 7:58ReferralsFax p.1 to 3Faxed referral read, 14 fields, patient created
- 8:02Eligibility271Tomorrow checked: 41 active, 2 need a person
- 8:06Prior authPolicy p.12Auth required for CPT 72148, request filed
- 8:10Front deskCall 2:14Maria L. booked Thu 9:40, intake form sent
- 8:14Claims835CLM-48213 denied CO-197, appeal drafted
Example activity. Every action is logged with its source.
Trusted by healthcare providers across the US, Europe and India
The 2care platform
Every queue, worked while you watch.
2care · Riverside Family Medicine
Insurance
Eligibility checked for tomorrow
- Plan
- Commercial PPO
- Network
- In network
- Office copay
- $30
- Coinsurance
- 20%
Deductible met
$850 of $1,500
Out of pocket met
$1,240 of $6,000
- Prior auth for this visit
- Not required
- Secondary coverage
- None reported
- Written to chart
- Copay, deductible, coinsurance
Checked 48 hours out, checked again this morning. Nothing for staff to do.
In their words
Practices describing their own phones.
Everything else on this page is us operating our own product. These are the people who do not work here.
Hear it live
Pick a call. It rings you in a minute.
What it handles
One workforce. The whole admin list.
Insurance, claims, between-visit care and the front desk, each done end to end inside your systems.
Coverage settled before the visit.
Eligibility, benefits, which plan pays first and whether prior auth is needed, checked automatically and written to the chart.
Eligibility check
Maria L.
Thu 9:40 · Commercial PPO
Copay
$30
Coinsurance
20%
In network
Yes
Claims filed, chased and recovered.
Clean claims built and filed, open claims checked with the payer, denials fixed or appealed, and payer calls made on hold for you.
Claims and denials
CLM-48213
$240.00 billed
Denied CO-197 · auth missing
CLM-48190 · auth PA-77310 attached
Referrals, care gaps and recall, worked.
Faxed referrals read and booked, open care gaps called, recall and reactivation run, balances collected before collections.
This week's schedule
Mon
Tue
Wed
Thu
Fri
7 visits booked this week without anyone dialing.
Every call and chat answered.
Booked, rescheduled, triaged and taken through intake on the first ring, day and night, with red flags sent to your staff in seconds.
Front desk
One patient, end to end
From the referral fax to the paid claim.
One workforce carries the patient through every admin step and writes each result back into your systems.
- 18:02Referral fax
- 28:04Coverage
- 38:04Payer order
- 48:05Prior auth
- 58:20Booked
- 6MonIntake
- 7TueClaim
- 8+14dPaid
- 9+15dBalance
Front desk to back office
Everything that comes in. Everything it turns into.
Comes in
2care agent
- Reading the request
- Checking coverage and payer rules
- Doing the work
- Confirming with patient or payer
- Writing to your systems
Watch it work
Five minutes of the product, instead of five paragraphs about it.
Real flows, recorded end to end. Pick the one that looks most like your practice.
What an AI admin workforce does for an outpatient clinic, from the missed call to the kept visit.
Integrations
Connected to what your practice already runs.
95 EHR, PMS and HIS platforms, with appointments written back in real time.
athenahealth
Greenway Health
NextGen
Epic
Cliniko
eClinicalWorks
ModMed
Veradigm
Oracle Health
NextechBy specialty
Built for how your practice actually runs.
Seen at Anthropic
Shown on stage at Anthropic.
Presenting customer love for 2care.ai on stage.
Rahul Patil
Global Chief Technology Officer, Anthropic
See 2care work your clinic's admin list.
30 minutes, on your own workflows. No commitment.
- 95+ integrations and EHRs
- ·Live in weeks, not months
- ·HIPAA, GDPR and DPDP